CRM

Shop CRM (Retail CRM)

Retail management system for inventory, billing, customer loyalty, and sales tracking.

Overview

Transform your retail business with our comprehensive Shop CRM solution. Designed specifically for retail stores, this system helps you manage inventory, process sales, track customer purchases, and build loyalty programs. From small boutiques to multi-location retail chains, our Shop CRM adapts to your business needs.

The system includes powerful POS (Point of Sale) capabilities, real-time inventory tracking, customer relationship management, and detailed sales analytics. Track stock levels, set reorder points, manage suppliers, and never run out of popular items. The built-in loyalty program helps you reward repeat customers and increase retention.

Perfect for fashion stores, electronics shops, grocery stores, pharmacies, and any retail business. The intuitive interface ensures your staff can be trained quickly, while the mobile app lets you manage your business on the go.

Key Features

Point of Sale (POS)
Inventory Management
Customer Database & Loyalty Program
Barcode & QR Code Scanning
Multi-location Support
Supplier Management
Purchase Order Management
Sales & Revenue Tracking
Stock Alert & Reorder Management
Customer Purchase History
Discount & Promotion Management
Employee Management & Commission
GST/Tax Calculation
Reports & Analytics Dashboard
Expense Tracking
Return & Exchange Management

Core Modules

POS System
Inventory Management
Customer Management
Supplier Management
Purchase Orders
Sales Management
Loyalty Program
Employee Management
Reports & Analytics
Expense Management

Ideal For

Retail Stores
Fashion Boutiques
Electronics Shops
Grocery Stores
Pharmacies
Gift Shops
Multi-location Retail Chains

Integrations

Seamlessly integrates with your existing tools and services:

Payment Gateways (Razorpay, Stripe)
Barcode Scanners
Receipt Printers
WhatsApp Business
SMS Gateway
Accounting Software
Shipping Partners
E-commerce Platforms

Frequently Asked Questions

Yes, the POS system can work offline and sync data when internet connection is restored. This ensures your business never stops even during connectivity issues.

Absolutely! Our Shop CRM supports multiple locations with centralized inventory management and reporting. You can transfer stock between locations and monitor all stores from one dashboard.

Yes, the system includes a built-in loyalty program where you can reward customers with points for purchases, set redemption rules, and track customer engagement.