01

Introduction

SPACA Enterprise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://spacaenterprise.com or use our services.

Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.

02

Information We Collect

Personal Information

We may collect personal information you voluntarily provide when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter
  • Communicate with us via email or phone
  • Engage with our services or request support

This may include: name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses and clickstream data
03

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you project proposals and quotes
  • Deliver services and manage client projects
  • Send administrative information, updates, and service announcements
  • Improve our website and services
  • Analyze usage patterns and optimize user experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations and protect our rights
04

Payment Information

SPACA Enterprise uses Razorpay as our payment gateway. We are not a payment gateway, wallet, financial institution, or bank — we are an IT and software development service provider.
  • We do not store your payment information. Card numbers, UPI IDs, and net banking credentials are entered directly on Razorpay's secure, PCI-DSS compliant pages.
  • Razorpay collects and processes payment data in accordance with their Privacy Policy.
  • We receive only a payment confirmation (success/failure) and a transaction reference ID — never your raw payment credentials.
  • Payments to us are for IT and software development services only.
05

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties assisting in operations (hosting, email services, analytics, Razorpay for payment processing)
  • Legal Requirements: When required by law, court order, or government regulation under Indian law
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for any other purpose
06

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Deliver relevant content

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

07

Data Security

We implement appropriate technical and organizational security measures to protect your information:

SSL/TLS encryption for all data transmission
AES-256-GCM encryption for PII in our database
Secure servers hosted in India / trusted data centres
IP-based rate limiting to prevent automated abuse
Regular security audits and updates
Honeypot spam guards on all public-facing forms
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
08

Your Data Rights

Depending on your location, you may have the following rights:

Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your personal data
Objection
Object to processing of your data
Portability
Transfer your data to another provider
Withdraw Consent
Opt out of marketing communications

To exercise these rights, contact us at info@spacaenterprise.com.

09

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

12

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the date above. We encourage you to review this policy periodically.

13

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email
info@spacaenterprise.com
Phone
+91 9870598860
Address
823, Sector 1, Vasundhara, Ghaziabad - 201012