CRM

Car Service & Workshop CRM

Auto workshop management for service bookings, repairs, inventory, and customer tracking.

Overview

Manage your auto workshop or car service center efficiently with our specialized CRM. Handle service appointments, track repairs, manage spare parts inventory, and maintain detailed vehicle service history. Designed for car service centers, auto workshops, car wash businesses, and vehicle maintenance facilities.

Customers can book service appointments online, receive service reminders based on mileage or time, and track their vehicle service history. Mechanics can view job cards, update repair status, and track parts used. The system manages inventory, generates invoices, and sends automated service reminders to increase repeat business.

Perfect for car service centers, auto repair workshops, car wash & detailing, tire shops, multi-brand service centers, and vehicle maintenance businesses. Reduce wait times, improve service quality, and increase customer loyalty with better management.

Key Features

Online Service Booking
Job Card Management
Vehicle & Customer Database
Service History Tracking
Spare Parts Inventory
Mechanic Assignment
Service Cost Estimation
Invoice & Billing
Service Reminders (Mileage/Time-based)
Bay Management
Insurance Claim Management
Payment Processing
SMS & WhatsApp Notifications
Customer Feedback
Reports & Analytics
Multi-location Support

Core Modules

Booking Management
Job Card System
Vehicle Management
Customer Management
Inventory Management
Billing & Invoicing
Service Reminders
Mechanic Management
Reports & Analytics

Ideal For

Car Service Centers
Auto Repair Workshops
Car Wash & Detailing
Tire & Battery Shops
Multi-brand Service Centers
Fleet Maintenance
Vehicle Service Chains

Integrations

Seamlessly integrates with your existing tools and services:

Payment Gateways
Parts Suppliers
WhatsApp Business
SMS Gateway
Accounting Software
Insurance APIs

Frequently Asked Questions

Yes! The system maintains complete service history for each vehicle including all services, repairs, parts replaced, and costs. Customers can access their vehicle history through the portal.

Yes, customers can book service appointments online, select service types, choose preferred time slots, and receive confirmation. They also get reminders before their appointment.

The system automatically sends service reminders based on mileage (e.g., every 5000 km) or time (e.g., every 6 months). This helps increase repeat business and customer retention.