CRM

Cloud Kitchen CRM

Delivery kitchen management with order tracking, delivery fleet, and customer retention.

Overview

Optimize your cloud kitchen operations with our specialized CRM. Manage orders from multiple channels, coordinate deliveries, track customer orders, and build loyalty programs. Designed specifically for cloud kitchens, virtual restaurants, and delivery-only food businesses.

The system aggregates orders from all platforms (Zomato, Swiggy, direct orders), manages kitchen workflows, coordinates delivery fleet, and tracks customer behavior. Build your direct ordering channel to reduce commission costs and increase profits. Run targeted campaigns to drive repeat orders.

Perfect for cloud kitchens, virtual restaurants, ghost kitchens, dark kitchens, and multi-brand kitchen operations. Reduce dependency on aggregators, improve operational efficiency, and increase direct orders with better customer management.

Key Features

Multi-channel Order Management
Kitchen Display System (KDS)
Delivery Fleet Management
Customer Database
Order History & Preferences
Loyalty & Rewards Program
Direct Online Ordering System
Menu Management
Delivery Time Tracking
Customer Feedback
Promotional Campaigns
SMS & WhatsApp Notifications
Revenue Analytics
Repeat Order Predictions
Multi-brand Support
Driver App

Core Modules

Order Management
Kitchen Management
Delivery Management
Customer Management
Menu Management
Loyalty Program
Marketing Tools
Reports & Analytics

Ideal For

Cloud Kitchens
Virtual Restaurants
Ghost Kitchens
Dark Kitchens
Multi-brand Kitchens
Delivery-only Restaurants

Integrations

Seamlessly integrates with your existing tools and services:

Zomato
Swiggy
Uber Eats
Payment Gateways
WhatsApp Business
SMS Gateway
Google Maps
Accounting Software

Frequently Asked Questions

Yes! The system integrates with major platforms like Zomato and Swiggy to aggregate all orders in one dashboard. This eliminates the need to manage multiple tablets and reduces order processing time.

Yes, the system includes a white-label online ordering system with your branding. Customers can order directly from your website/app, helping you save on commission costs and build direct customer relationships.

The system manages your own delivery fleet with driver apps, order assignment, real-time tracking, and delivery analytics. You can reduce dependency on platform delivery and save costs.