CRM

Ecommerce CRM

Online store customer management with order tracking, abandoned cart recovery, and loyalty.

Overview

Boost your ecommerce sales with our specialized Ecommerce CRM. Track customer behavior, recover abandoned carts, run targeted campaigns, and build customer loyalty. The system integrates with your online store to provide complete customer intelligence and marketing automation.

Segment customers based on purchase history, browsing behavior, and engagement. Send personalized product recommendations, cart abandonment reminders, and win-back campaigns. Track customer lifetime value, predict churn, and increase repeat purchase rates.

Perfect for online stores, D2C brands, marketplace sellers, dropshipping businesses, and any ecommerce operation. Increase conversion rates, reduce cart abandonment, and maximize customer lifetime value with intelligent CRM.

Key Features

Customer Segmentation
Order History & Tracking
Abandoned Cart Recovery
Product Recommendations
Email & WhatsApp Campaigns
Customer Lifetime Value Tracking
Loyalty & Rewards Program
Review & Rating Management
RFM Analysis
Personalized Offers
Customer Journey Tracking
Predictive Analytics
Win-back Campaigns
Cross-sell & Upsell
Multi-store Support
Integration APIs

Core Modules

Customer Management
Order Management
Marketing Automation
Loyalty Program
Analytics & Reports
Campaign Management
Segmentation Engine
Integration Hub

Ideal For

Online Stores
D2C Brands
Marketplace Sellers
Dropshipping Businesses
Subscription Boxes
Ecommerce Agencies

Integrations

Seamlessly integrates with your existing tools and services:

Shopify
WooCommerce
Magento
WhatsApp Business
Email Marketing Tools
Payment Gateways
Shipping Partners
Google Analytics

Frequently Asked Questions

The system automatically detects abandoned carts and sends personalized recovery messages via email or WhatsApp. You can set up automated sequences with discounts to incentivize completion. Recovery rates typically improve by 20-30%.

Yes! The CRM integrates with popular platforms like Shopify, WooCommerce, and Magento. Customer data, orders, and behavior are automatically synced for seamless marketing automation.

You can segment by purchase history, order value, product categories, location, engagement level, and custom criteria. Use RFM analysis (Recency, Frequency, Monetary) to identify your best customers.