CRM

Home Services CRM

Field service management for plumbers, electricians, cleaners, and home service providers.

Overview

Streamline your home services business with our specialized Field Service CRM. Manage bookings, dispatch technicians, track jobs, and process payments efficiently. Designed for plumbers, electricians, HVAC technicians, cleaners, and any home service provider.

Customers can book services online, select time slots, and track technician arrival in real-time. Dispatchers can assign jobs based on location and availability. Technicians get job details, customer information, and can update job status from their mobile app. The system handles scheduling, invoicing, and payment collection.

Perfect for plumbing services, electrical services, HVAC contractors, cleaning services, pest control, appliance repair, and any business providing on-site services. Improve response times, reduce scheduling conflicts, and increase customer satisfaction.

Key Features

Online Booking System
Job Scheduling & Dispatch
Technician Mobile App
Real-time GPS Tracking
Customer Database
Service History Tracking
Quote & Estimate Generation
Invoice & Payment Processing
Recurring Service Management
Parts & Inventory Tracking
Before/After Photos
Customer Feedback & Ratings
SMS & Email Notifications
Route Optimization
Reports & Analytics
Multi-team Management

Core Modules

Booking Management
Job Management
Technician Management
Customer Management
Invoicing & Payments
Service History
Inventory Management
Dispatch System
Reports & Analytics

Ideal For

Plumbing Services
Electrical Services
HVAC Contractors
Cleaning Services
Pest Control
Appliance Repair
Home Maintenance
Handyman Services

Integrations

Seamlessly integrates with your existing tools and services:

Payment Gateways
Google Maps
WhatsApp Business
SMS Gateway
Accounting Software
GPS Tracking
Parts Suppliers

Frequently Asked Questions

Yes! Customers receive real-time updates including technician dispatch notification, live GPS tracking, and ETA. They can also contact the technician directly through the app.

The system intelligently assigns jobs based on technician location, availability, skills, and current workload. Dispatchers can override automatic assignments and optimize routes for efficiency.

Yes, the system supports recurring services like monthly maintenance contracts. It automatically schedules jobs, sends reminders, and processes recurring payments.