CRM

Logistics CRM

Freight and logistics management with shipment tracking, customer portal, and documentation.

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Overview

Optimize your logistics and freight operations with our specialized Logistics CRM. Manage shipments, track vehicles, handle documentation, maintain customer relationships, and provide real-time tracking. Designed for logistics companies, freight forwarders, transport services, and courier companies.

Customers can book shipments online, track their consignments in real-time, upload documents, and make payments. Manage complex pricing based on weight, distance, and routes. Track vehicle locations, driver assignments, and delivery proof. The system handles complete freight lifecycle from booking to delivery.

Perfect for logistics companies, freight forwarders, courier services, transport businesses, and warehousing companies. Improve operational efficiency, enhance customer communication, and reduce manual documentation with better logistics management.

Key Features

Shipment Booking & Management
Real-time Shipment Tracking
Vehicle & Driver Management
Route Planning & Optimization
Customer Portal
Document Management (POD, Invoices)
Freight Rate Management
Invoice & Billing
Payment Tracking
GPS Integration
Delivery Proof (Photo, Signature)
Warehouse Management
Reports & Analytics
SMS & Email Notifications
Mobile App (Driver + Customer)
Multi-branch Support

Core Modules

Shipment Management
Vehicle Management
Customer Management
Pricing Management
Documentation
Billing & Invoicing
Tracking System
Reports & Analytics
Customer Portal

Ideal For

Logistics Companies
Freight Forwarders
Courier Services
Transport Companies
Warehousing Companies
3PL Providers

Integrations

Seamlessly integrates with your existing tools and services:

GPS Tracking Systems
Payment Gateways
WhatsApp Business
SMS Gateway
Google Maps
Accounting Software
E-commerce Platforms

Frequently Asked Questions

Yes! Customers get real-time tracking links and can see their shipment location, current status, and estimated delivery time. They receive automatic notifications at each milestone.

Yes, the system handles complex freight pricing based on weight, volume, distance, zones, and additional charges. You can set up rate cards, apply discounts, and manage customer-specific pricing.

Drivers can capture delivery proof through the mobile app including customer signature, photos, and recipient details. This is instantly available to customers and automatically attached to invoices.

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See Logistics CRM in action. Schedule a personalized demo with our experts.

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Product Information

Category CRM
Modules 9 Core Modules
Integrations 7+ Available
Platform Web + Mobile Apps
Deployment Cloud / On-Premise

Need Help?

Talk to our product specialists to find the perfect solution for your business.

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