CRM

Restaurant CRM & Loyalty System

Restaurant management with reservations, orders, loyalty program, and customer feedback.

Overview

Enhance your restaurant business with our specialized Restaurant CRM. Manage table reservations, track customer preferences, run loyalty programs, collect feedback, and increase repeat visits. The system integrates with your POS and helps you build lasting customer relationships.

Customers can make reservations online, earn loyalty points with each visit, and redeem rewards. The system tracks dining history, preferences, and special occasions to enable personalized service. Send targeted offers, birthday specials, and new menu notifications to drive repeat business.

Perfect for fine dining restaurants, casual dining, cafes, quick service restaurants, cloud kitchens, and restaurant chains. Increase customer lifetime value, improve service quality, and boost revenue with data-driven marketing.

Key Features

Table Reservation Management
Customer Database & Preferences
Loyalty Points Program
Rewards & Offers Management
Customer Feedback & Reviews
Birthday & Anniversary Reminders
POS Integration
Order History Tracking
Targeted Marketing Campaigns
SMS & WhatsApp Notifications
Online Ordering Integration
Waitlist Management
VIP Customer Tagging
Reports & Analytics
Multi-location Support
Mobile App

Core Modules

Reservation System
Customer Management
Loyalty Program
Feedback Management
Marketing Tools
Reports & Analytics
POS Integration
Communication Center

Ideal For

Restaurants
Cafes & Coffee Shops
Fine Dining
Quick Service Restaurants
Cloud Kitchens
Food Courts
Restaurant Chains

Integrations

Seamlessly integrates with your existing tools and services:

POS Systems
Online Ordering Platforms
Payment Gateways
WhatsApp Business
SMS Gateway
Email Marketing
Food Delivery Apps

Frequently Asked Questions

Customers earn points for every visit or purchase. You can set point values, redemption rules, and reward tiers. Points can be redeemed for discounts, free items, or special perks. The system automatically tracks and applies rewards.

Yes! The CRM integrates with popular POS systems to automatically sync orders, payments, and customer data. This eliminates manual entry and ensures accurate loyalty tracking.

The system helps you segment customers by preferences, visit frequency, and spending. You can send targeted offers, birthday specials, and new menu launches via WhatsApp, SMS, or email.